The Marketing Communicator

Choosing your social media participation mix

November 7, 2009 · 1 Comment

With the abundance of existing social media platforms – and new ones appearing almost every week – it is difficult to put together a mix of them that works best for you.

Just in case it might help someone, here's my system:

  1. My blog: allows me to share content and comment
  2. Twitter: daily follow-up of what's going on, one-to-one conversations plus driving traffic to my other "hangouts"
  3. LinkedIn: discussion on topics that interest me in Groups plus a reserve of both talent and prospects
  4. Posterous: low-threshold way of publishing content and opinion, allows cross-posting to other sites (I'm presently sending to Twitter and my blog)
  5. My website: an information repository for those who are interested in the details of how I can help their marketing (I link to the site from all the other places I use)

I just looked up some of my business acquaintances on LinkedIn and was amazed at how few are really using it. There are many who obviously have signed up out of curiosity but then left the site alone. LinkedIn won't be of much use if you have one connection (probably the person who alerted you to the site's existence) and haven't updated your profile or anything else for months.

Then again, with something like an average 5-10% uptake of social media platforms among businesses, perhaps it's no wonder. Content/engagement marketing is a relatively new phenomenon and requires quite a lot of work. Besides, if the traditional marketing methods are producing satisfactory results, many people may not consider extra participation all that necessary. On the other hand, maybe they should gradually start to learn how to put social media to good use.

Coming back to my own social media mix, I've recently considered adding Slideshare and Scribd to it, not least because of the additional exposure they will provide. I'm a little worried, though, about search engines penalizing for duplicate content.

Any views?

Posted via email from Unorganized thoughts around marketing

→ 1 CommentCategories: Social media

Freelancing, a dance on roses (but they have thorns)

October 27, 2009 · Leave a Comment

I just read a guest post on Creative Freelancing touting the benefits of becoming a freelancer. Although much of what is said in the post is true, there’s a flip side to most of those things. To save aspiring new freelancers from disappointment, I thought a reality check might be in order.

1. Freelance freedom – The writer gives independence as one of the biggest benefits of freelancing. True, you do get rid of office politics, unnecessary meetings and so on, but the point about setting your schedules yourself simply isn’t true. Although you don’t have a boss breathing down your neck, you have your clients breathing down your neck. Unlike your boss, the clients have the decisive vote on whether they will give you money or not. So, once you’ve agreed on what to deliver by when, you’d better stick to it. Failure to do so will have a lot graver consequences than your boss telling you off.

2. Liberty of choice and timings – Yes, you can decide which projects to accept and devote as much time to them as you like. Providing you have enough projects to do any choosing and clients who are willing to accept your schedules. The writer’s point about “enabling a professional to work anytime, anywhere” can easily turn into “forcing a professional to work anytime, anywhere”. Also, “full” control over projects, timelines and price is only a dream, in practice you play by your clients’ rules.

3. Cost effectiveness – It is absolutely true that because freelancers usually work from home, their daily expenses are lower. No commuting, no gas, no suits, no restaurant lunches. But, and it is a big but, working solo entails a number of costs a salaried employee has never had to worry about. Unless you want to learn accounting yourself, you need to hire an accountant. You need to get the necessary equipment to do your job (space, furniture, computer, software, office supplies). You need to build an online presence (website, at the very minimum), which takes either money or time. Before taking the jump, do some hard math.

4. Opportunities to make more money – The writer’s vision of putting your skills to worldwide use is, well, wishful thinking. Of course, you might hit pay dirt, but I would caution an aspiring freelancer against setting his or her hopes too high. Cultural differences are an efficient hindrance, unless you’re quick to grasp what moves your foreign audience—who probably doesn’t speak English. Social networking, given as a way of helping to earn “great profits”, take months, if not years, to cultivate before any financial benefit transpires. The online project forums he mentions are notorious for their rock-bottom fees.

5. Less pressure and work stress – The level of frustration and resultant stress is relatively very low in freelancing? Come on. If you don’t get assignments, you don’t get money. Let me assure you, an annoying boss is a minuscule problem in comparison with $200 on your bank account, your personal and business bills to pay and not a single job in sight for weeks.

6. No job risks – While the economic slowdown has indeed provided opportunities for freelancers, you’d be naïve to think there’s no job risk. Being employed, you may be fired, but being independent, the moment you don’t earn, you don’t eat. Calculate the risk.

At the end of the post, the writer lists things a freelancer must pay attention to in order to succeed: stay up to date with latest technologies, trends, demands and the market, and invest in continuous learning. True. And you guessed it, all this takes more time and money.

Don’t get me wrong. I’m not trying to discourage anyone from becoming a freelancer. There are many great aspects in being your own boss and carving out your own niche in business—but you need to consider whether you have the personal qualities to do it and how much uncertainty you’re prepared to handle. And you have your family to think of.

Posted via email from Unorganized thoughts around marketing

→ Leave a CommentCategories: Freelancing

What should you be doing on social media sites as a marketer?

October 24, 2009 · Leave a Comment

We’re all the time reading advice to the effect that one of the main reasons for and benefits of being present on social media sites is to “listen to what your customers say about you and your brand”.

Yes, that is important. But if you’re a brand or company that would like to make money out of those conversations (somehow sounds like the raison d’etre of ANY business) I would rather advocate listening to what your potential customers are talking about among themselves. This will reveal the problems they’re grappling with right now, and will give you a chance to provide a solution.

If you’re unsure how you can monitor conversations, let me recommend an e-book by Philip Sheldrake of Influence Crowd LLP, Social Web Analytics 2008. You can download it at no cost.

Posted via web from Unorganized thoughts around marketing

→ Leave a CommentCategories: Social media

Social media best practices finding their way from the US to Europe

October 22, 2009 · Leave a Comment

Social media for marketing swamped the US, and marketers there are now recovering from the effects while at the same time busy crafting best practices and viable policies. What is the situation in Europe?

These points form the bulk of the content of Mark W. Schaefer’s interview with me, published in his blog {grow} under the heading Studying U.S. Keeps East European Marketer a Step Ahead on October 21, 2009.

Feel free to comment either here or on Mark’s blog!

→ Leave a CommentCategories: News · Social media

New: thoughts, questions and conversation-starters on Posterous

September 25, 2009 · 2 Comments

I just opened a Posterous account where I’m posting quick thoughts, questions, raves and rants about whatever catches my eye.

Social media and how to use it in marketing has been a hot topic in recent times, so my first posts are focusing on that area.

Take a look and comment!

→ 2 CommentsCategories: News · Social media

Social media as a B2B marketing tool

September 22, 2009 · 2 Comments

In recent times, we have heard a lot about social media gaining popularity among B2B marketers like never before. Does this mean sudden enlightenment – or could it be that it is only one side of the argument?

The online world is all abuzz with the phenomenal growth rates of Facebook and Twitter, the billions of minutes social media users are spending online and news about B2B companies’ surge in social media investment.
Keep reading →

→ 2 CommentsCategories: Marketing · Social media

Fixed fees or hourly rates?

August 17, 2009 · Leave a Comment

Bill Platt posted on Twitter: “When you compete on value, you will often have much more flexibility in your pricing”.

He is right.

If, as a freelancer, you charge for the whole job, not your hours, you’re doing a favour to yourself and the client. It is useful for both to first have a talk about what needs to be done to achieve the client’s objectives and how to do it in the most cost-effective way. When the job is defined in as much detail as possible, you can then send a customised estimate.
Keep reading →

→ Leave a CommentCategories: Freelancing

A quick overview of the Twitter tools I’m using

August 5, 2009 · Leave a Comment

Having been on Twitter for a couple of months now, I have found a number of applications that make its use easier.

Below I’m listing those I find myself using most often. Please be aware that I’m looking at the apps strictly from my own viewpoint, so I’m not saying anything, for example, about picture and video linking as I don’t need them (at least yet) or Facebook integration as I’m having FB open in another browser tab anyway.

The bold subheads are links to the respective applications to allow you to have a look yourself.
Keep reading →

→ Leave a CommentCategories: Social media

Do your documents portray a consistent brand?

August 2, 2009 · 3 Comments

Susan Collins inspired this post by her Twitter tweet: “Every document that touches a customer is marketing. Are all your documents sending the same message and properly representing your brand?”

With all the attention companies give to branding, advertising and marketing, I suspect they do not pay much attention to their brand consistency across documents.

Marketing literature is most often more or less aligned with the company or brand message. But companies have a plethora of other documents, outside the jurisdiction of the marketing people, that should also support their brand.
Keep reading →

→ 3 CommentsCategories: Marketing

Ad agencies becoming commoditised—good or bad?

August 1, 2009 · Leave a Comment

Buying advertising has in recent times become more and more cost-driven. Agency reviews increasingly focus on saving money, and clients are assuming costs can be standardised. While this sounds scary for agencies that are already grappling for revenues—that in some cases plummeted 70% in the second quarter of 2009—perhaps they should just adapt.

To better understand the developments, let’s first define commoditisation. Keep reading →

→ Leave a CommentCategories: Advertising